PGS with Grand Switzerland and Alps Tour (All Tours and Train Included) - ZRH-GVA

- For shopping and expenses in all countries included in the tour program, it is recommended to use credit cards. Each country has its own currency, and the most common and secure payment method is a bank card or credit card. If we have Euros, currency exchange will only be available at designated locations.

- Comfortable walking shoes or sneakers should be preferred during the trip. It is advisable to bring a sweater or similar clothing for the evening.
- In our tours, seat rotation (seat changing) is applied daily in the seating plan, so fixed seats and front seat guarantees are not provided. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, there is a mandatory minimum stay of 3 days to bring goods (alcohol, cigarettes, etc.).
- Duty-free shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic drinks (excluding spirits with more than 22% alcohol, wine, and champagne), Alcoholic Beverages: 2 liters of alcoholic drinks (including spirits with less than 22% alcohol, wine, and champagne), Perfume: 600 ml, Makeup or Skin Care Products: 5 items, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
- In the tour program, guides may make changes to the program flow while ensuring all specified locations are shown, depending on weather and road conditions.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before the tour date. If the cancellation is made less than 30 days before the tour date, a 30% penalty applies; if 20 days or less remain, a 100% penalty applies. Documents such as hospital reports or workplace permission letters obtained from Turkish authorities submitted with the participant's cancellation request are unfortunately not accepted for cancellations of hotels and services booked outside Turkey.
- Our tour program is organized with a minimum participation requirement of 25 people. If sufficient participation is not achieved for the trip, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by JoyWorldTur.
- In cases where the tour program provides only category information without specifying names and/or offers options for the same destination, the hotel(s) will be notified by JoyWorldTur 2 days before the tour departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified kilometers. In such cases, information will be provided by JoyWorldTur 15 days before the tour departure date.
- Triple rooms are subject to hotel availability; in these rooms, the bed assigned to the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are foldable or convertible (coachbeds), participants booking triple rooms for the 3rd person and/or children are deemed to have accepted potential crowding and the type of bed in the room. Child discounts apply only to one child accompanying two adults within the eligible age group.
- Breakfasts included in the tour package are served according to the local breakfast culture of the country visited, typically as a limited continental menu consisting of butter, jam, bread, tea, or coffee, and may be served in a separate hall allocated for the group.
- Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, designed for general introduction to cities, conducted from the vehicle with guide commentary, and do not include entry to museums or historical sites. If panoramic tours cannot be carried out because they coincide with other scheduled tours that are not permitted by local authorities to visit or enter on that day and time, or due to closed roads caused by any event, or if weather conditions make the tour impossible, JoyWorldTur is not responsible for the inability to conduct said tours. Some tours may be conducted via public transport or on foot, depending on available facilities, at points where vehicles are not allowed due to closed roads or access restrictions.
- Waiting times at customs checkpoints crossed by road during travel may exceed standard limits; JoyWorldTur cannot be held liable for any negative consequences arising from such waiting times.
- Extra tours are organized by the local JoyWorldTur partner with a minimum participation requirement of 20 people. If sufficient numbers are not met, excursions may not take place, or extra tour prices, content, and vehicles used may vary based on the number of participants. Additionally, the days and times of tours may be changed by the guide depending on whether museums and historical sites at the destinations are open or closed, and weather conditions.
- Extra tours are optional and depend on the participant's preference. Passengers who do not wish to participate in extra tours organized during the trip are deemed to have agreed to wait at a suitable rest facility along the route. These passengers will be dropped off at the roadside rest facility before the extra tour begins and picked up from that point after the main tour is completed.
- Check-in and boarding procedures for those participating in air-inclusive tours are personal processes and must be completed by the guest at the airport counters of the relevant airline or online via the airline's website before the flight.
- JoyWorldTur is not responsible for guests failing to board their flights due to not being present at the specified airport at the times announced by JoyWorldTur for tour participation, failing to complete check-in and boarding procedures on time, or completing them on time but not boarding the plane. All costs for new round-trip flight tickets and transfers in the destination area required for passengers who miss their flight to join the tour are borne by themselves.
- JoyWorldTur acts as an intermediary between the passenger and the airline and is subject to the Hague Protocol of 28.09.1955. There may be risks of delays in scheduled and special flights, or flight times may change prior to the existing tour and flight. JoyWorldTur is obligated to notify such changes as soon as possible. The passenger purchases the tour accepting the risk of time changes. Children aged 0-2 years are exempt from paying airport taxes and airport service fees.
- Vehicle types used in our tours are classified according to the number of persons as follows. Based on the number of participants in each tour, the corresponding vehicle types listed below are assigned.
Buses: (Used for groups of 25 - 46 persons) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for groups of 17 - 24 persons) *Isuzu Turkuaz , *Otokar Mega
Minibuses: (Used for groups up to 16 persons) *Vw Volt , *Mercedes Sprinter
- All guests are deemed to have accepted the above terms upon completing the tour purchase.